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Buoy IT Services
Technology support that keeps your business running.
Buoy IT Services provides help desk support, infrastructure management, and cybersecurity through dedicated nearshore teams and proactive monitoring. From user support to fully managed IT, we keep your technology working so you can focus on your business.
Buoy Nearshore IT Office
Dedicated Help Desk and Technical Support
Best for: Companies that need reliable IT support without building a full internal IT department.
A dedicated nearshore IT team that handles user support, troubleshooting, and system administration for your organization.
It's your IT team—just nearshore.
Functions we support
Help desk and ticket management, User onboarding and offboarding, Hardware and software troubleshooting, Password resets and access management, System monitoring and alerts, Basic network administration
How it works
Buoy recruits, trains, and employs the team, Your IT leadership owns escalation paths and policies, Buoy handles Human Resources, payroll, and ongoing training
Why it works
24/7 coverage options available, Lower cost than domestic IT staff, Professionals trained on common business tools
What's included
24/7 help desk support, Infrastructure monitoring and management, Cybersecurity and threat protection, Backup and disaster recovery, Vendor management and procurement, IT strategy and planning
How it's different
Proactive monitoring prevents issues before they happen, Strategic oversight beyond break-fix support, Enterprise-grade security for growing businesses
Why it works
Predictable monthly cost, Proactive issue prevention, Enterprise-grade security for growing businesses
Buoy Managed IT
Fully Managed Technology Operations
Best for: Companies that want complete IT management without an internal IT department.
A fully managed IT solution combining nearshore support with strategic oversight, proactive monitoring, and cybersecurity management.
Technology that works—without the hassle.
Designed to Work Best Together
Buoy IT Services delivers the most value when nearshore support and managed services work together. Your nearshore team handles day-to-day tickets and support while managed services provide strategy, security, and escalation—complete IT coverage at a fraction of in-house cost.
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